Frequently Asked Questions

What is transcription?

Conversion into written or typewritten format, copied from one medium to another, as a typewritten version of dictation or exchange from handwritten form to typewritten format.

 

Why charge “by the line” on transcription projects?

So you pay only for what you get. 

 

We do not charge by the page as some companies do, causing you to sometimes have to pay more dependent upon how the company formats your project, and we do not charge by the length of the dictation as you would possibly have to pay extra for “air time” or the time during which there is no dialog.

 

What will affect my price?

Rush turnaround time versus standard, quality of dictation, and type of project.

 

What audio-type files can I use?

Digital, microcassette, standard cassette, CD, DVD, VHS, etc. 

 

Can you transcribe from my handwritten notes? 

Yes!  We are extremely accustomed to transcribing from handwritten notes, as many people prefer to sketch out their notes with us formatting their documents/projects. 

 

How do I qualify to use APTS’s phone-in system?

This service is set up for long-term clients (including but not limited to medical clients, business clients, some remembering service agreements).  If you are interested in our phone-in system, please do not hesitate to call and we will answer any questions that you have pertaining to our system.

 

What payment options does APTS accept?

Cash, check, or payment with credit/debit cards through PayPal.